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Unjustified bill increase in 2024

Hello,I'm a student and I came to Canada a few years ago. I decided to get Fido as it had the most student friendly offers and was the nearest to me when I came here for the first time. I own my phone and have a post-paid plan that only requires call...

miihhiirr by I'm a participant level 1
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Re: Customer service

Hey @TimTimA! We're really sorry to read this, that's certainly not the kind of experience we want to offer.  Feel free to contact us through one of our servicing channels and we'll be glad to assist you. 

Rep couldn't answer my question, just hung up...

How annoying, the rep I called couldn't find a solution to my problem so she just hung up... I hope Fido will follow up on this, what a nonsense practice when someone already spent 40 minutes waiting on the line just to have to call again. I want to ...

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