account number

[sivy]

Id like to pay my bill online and through a debit card account and its asking for a 10 digit number kindlyand not 9 kindly avail it to me thnx

[FidoAmanda]

Hey sivy!

Welcome to the Community!

All Fido account numbers are 9 digits long. 

Have you tried using your phone number? It's 10 digits long. It's possible that they need your phone number instead.

Let us know!