Zte axon wifi connectivity suddenly sketchy

Zte axon wifi connectivity suddenly sketchy

Zte axon wifi connectivity suddenly sketchy

Mikepep
I'm a Participant Level 1

Zte axon wifi connectivity suddenly sketchy

Hi all

Had my zte axon from Fido for two months. It was an open box return but I still have the receipt and I took out product coverage just incase...and now two months in my phone has suddenly developed an inability to connect and hold WiFi signals at any speed .

 

I have not dropped the handset in any way or allowed water into it so I'm perplexed as to how it suddenly can't handle WiFi any more.

 

How do I go about getting a replacement handset from Fido?

 

 

 

1 REPLY 1
FidoChristina
Former Moderator

Hey Mikepep!

 

Welcome to the community Smiley

 

Can you give us a little more info about the issue you're experiencing? what happens when you try to connect to wi-fi? Is there an error?

 

If the phone is defective and you've had it for less than a year, you can pass by one of our shops that offers the repair and loaner program. Check that out here. You can also find a store near you here Smiley