Hi I'm a old costumer and I've tried to change a new 2 years plan
In 222 spadina store in Toronto first of all they refuse to do it as my visa expires on 22 months
Later I've been told online of course I can do it paying the remaining amount before I finish the plan
After they dont give me same conditions , everyone gives me different monthly price
If I don't receive quick answer I'll cancel my account with fido
Francisco Goni Cordoba
Welcome to the community
That's definitely not the kind of experience we aim to offer and we would hate to see you go because of this.
We will be more than happy to help with your account and look into the different options.
I'll be sending you a PM shortly to look into this further.
We haven't received your reply yet @Francisco90.
Since your requests are related to your account, they need to be handled in PM. We'll continue the conversation with you there.