I just got my ZTE WF721 and it works great for calling/receiving calls.I am having issues with the voicemail.I set it up and when I have voicemails wainting the voicemail light is off and when I delete them it comes on.Any help on what to do here?
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I have the same ZTE unit and the same problem. Message indicator does not show up on either the ZTE unit of my phone. After I check the message and delete it the message indicator blinks of the ZTE unit. There are no other messages waiting to be heard.
I have the same problem with the voicemail indicator on the ZTE box not working properly.
There's a duplicate thread here:
Has the issue with the Fido home phone messaging system signal light been resolved. I received a unit two weeks ago [March now] and there is no indicator that there are messages waiting??
Hey @roxypepper and welcome to the Community
Some customers are having issues with the voicemail indicator on the WF721.
We are working with the manufacturer on a fix for those affected.
We'll let you know when a solution is available
Why not just send me a new unit and you can repair whenever the hardware gets addressed?? I assume this is only in some phones and has been an issue for months.
Replace and have happy customers???
OK, so I've had the WF720 unit for a couple years. I have the same problem and it has been going on since I got it. I've tried numerous times to get it to stop flashing and I'm fed up. I can't stand it when things don't work properly. I'm telling you this isn't a new problem, so when exactly is it going to get fixed?
The update for the WF721 is now available. This update will improve touch tone performance and address a bug with the message waiting indicator.
I followed the instruction to install the update and it's not working. Not sure it's because the update was not installed or because the update did not fix the issue. How can I tell if the update was installed?
Also, the user manual indicates that there should be a internittent dial tone when there is a voicemail. How come I don't hear a different dial tone?
Hello....I'm new here and to Fido. Have my mobile phone, and ZTE for land line use with Fido. All works well, except....I get flashing messages waiting on the ZTE device. Assume I push and hold #1 to access the messages. Nothing happens....no message, nothing. Where do I start to fix this problem? Thanks
If you read the instructions for the download fix, you'll see that I'm required to contact you by phone. On hold for 20 minutes now listening to the worst choice of music you could ever imagine. Beginning to think I should of switched over to Bell!!