Will Fido extend the 10/60 promotion since we all can't get through?

Reply
Highlighted
I'm a Contributor Level 1
I'm a Contributor Level 1

Will Fido extend the 10/60 promotion since we all can't get through?

For the mods here - I'm sure I'm in the same boat as everyone else tryng to get in on the 10/60 promotion before it ends Dec 19th.  No phone lines accepting calls, online chat not responding (offline totally as of this post) and we can't manually do it from our accounts without error messages.  Even the FIDO store in my area can't get a hold of their product reps at the moment. 

 

If not extending the date, is there a way we can be put on a waiting list of sorts until you sort out your network problems?

Flag this to a Moderator
Message 1 of 3
385 Views
Highlighted
Former Moderator
Former Moderator

Re: Will Fido extend the 10/60 promotion since we all can't get through?

Hi @SV65!

 

Have you been able to reach anyone? If not, let me know and I'll send you a PM. Smiley



Flag this to a Moderator
Message 2 of 3
321 Views
Highlighted
I'm a Contributor Level 1
I'm a Contributor Level 1

Re: Will Fido extend the 10/60 promotion since we all can't get through?

Thank you Maria. Yes I was finally able to get through this morning via online chat. Got everything changed over properly and your online person was very very helpful.

Flag this to a Moderator
Message 3 of 3
306 Views