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Hello.
Is Fido going to support non Fido android devices for Wifi calling? I have a Samsung S7 edge (bought it in the Samsung store) and I cannot registry this option successfully. I put my phone number and I get the SMS with the code, then it says "Error, non fido device. Contact support for assistance"
I have problems with the coverage in my area and this would be a great solution.
Regards...
Solved! Go to Solution.
May 2017
Hey everyone!
I came accross this thread and wanted to provide an update on Wi-Fi calling for non-Fido Android phones.
Wi-Fi calling is offered on eligible Fido Android phones purchased from Fido. At the moment it's offered on these phones:
.
For Android phones not purchased from Fido, the option is currently not available.
Hope this helps!
@Alek if you go to your phone settings do you have to option to enable WiFi calling? If you do not follow this guide here to convert your phone to a Fido branded phone and you will get the option to enable WiFi calling. If you do have the option to enable WiFi calling just skip to the next step below.
After that is done it still will not work because your IMEI number is not in Fido system because your phone was not from Fido so you will have to call Fido and ask them to add your phone's IMEI number to your account then try setting up the WiFi calling and it should work but not guarantee.
Another user did tried it but never reported if it did worked or not you can view that post here.
@Alek disabling those app has nothing to do with the WiFi calling. How did you get those apps on the phone if you bought it directly from the Samsung store?
@Alek that explains why yours got lock, I knew that was one of the problem with Samsung is that you could have never bought a factory unlock phone in North America but I thought it changed after the S7 people said they bought them unlocked from the Samsung store but no one nevere mention they got an unlocked code.
Samsung builds powerful hardwares but because of all the bloat, lack of updates I stoped using my S6 and just got the Nexus 6P.
Hey everyone!
I came accross this thread and wanted to provide an update on Wi-Fi calling for non-Fido Android phones.
Wi-Fi calling is offered on eligible Fido Android phones purchased from Fido. At the moment it's offered on these phones:
.
For Android phones not purchased from Fido, the option is currently not available.
Hope this helps!