Wifi calling 911 address error iPhone 7

Wifi calling 911 address error iPhone 7

Wifi calling 911 address error iPhone 7

Budgie
I'm a Participant Level 2

Wifi calling 911 address error iPhone 7

Im trying to enable my wifi calling on my iPhone 7 but keep getting an error on my unit # when I get to the 911 address. 

It says to check Canada post, but it’s the exact same as Canada post?? 

3 REPLIES 3
FidoKenny
Moderator

Hey @Budgie Smiley
 

Which error message do you see exactly after entering the 911 address?

 

  • Error Message A: Failed to Validate Address
  • Error Message B: Failed to Update the Address

Let me know.

 

 



Budgie
I'm a Participant Level 2

Hi @FidoKenny,

 

this is the the message I get: “Your Unit/Suite doesn’t seem correct. Please ensure that your address has been correctly entered. Check CanadaPost.com to verify.”

it doesn’t make sense to me since I verified how it’s entered with Canada post on their website and it’s the exact same. I’ve tried entering 1 for the floor or even no unit and get this error each time. 

Any idea how to bypass the 911 address screen or get it to accept my address? 

Thanks!

Let me have a look at the account @Budgie, we'll update the thread when we know more.

 

Sending you a PM!