Why the data usage shows 19M used at the cycle beginning

Why the data usage shows 19M used at the cycle beginning

Why the data usage shows 19M used at the cycle beginning

zl_king
I'm a Participant Level 1

Why the data usage shows 19M used at the cycle beginning

Today is the first day of my bill cycle, I didn't go out, just stayed at home and kept my phone wi-fi enabled, but when I checked my data usage using Fido app, it shows me 19M used, I was surprised and then I checked my phone (android), it tells me 150K used by some system apps. So, why it's so different?

I have never been charged for extra data usage, I just curious, is it normal? but why?Screenshot_2015-11-28-14-07-16_com.miui.networkassistant.pngScreenshot_2015-11-28-14-07-41_com.fidosolutions.myaccount.png

1 REPLY 1
Cawtau
Senior MVP

Hello Zl_king,

 

  Welcome to the forums!

 

  If you noticed it on the first day of your cycle, then I would say that it is likely the app just hasn't updated the information yet. I think it can take upto 12 hours for the app to reflect changes in usage activity. The information in the web-based My Account would be more frequently updated.

 

  Hope this helps Smiley

 

Cheers