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I have texted 3282 to 3339 for data Top-Ups, yet it replied about "We are not sure what happened, but your transaction didn't go through...". Neither it works when I texted "1" or "2".
Hi @Ziheng & welcome to the Community!
A reason why you would have gotten that message would be if you already reached 100% of your limit. Have you checked your usage?
