Why my online fido internet usage is different from iphone usage?

Why my online fido internet usage is different from iphone usage?

Why my online fido internet usage is different from iphone usage?

alexf1
I'm a Participant Level 2

Why my online fido internet usage is different from iphone usage?

Hi there, 

I got a message that my phone is at 75% of consumption, I loged in, it showed that I still have 800 MB for the rest of the cycle, so I turned off celular internet for almost all services and now I got over 100% usage on fido account, but my phone is showing only 320 MB of celular data used.

What could cause it?

Thanks,

Alex 

 

3 REPLIES 3
FidoMaria
Former Moderator

Hi @alexf1 & welcome to the Community. Smiley

 

How far apart did you receive the text messages? They're sent at the end of a data session, so if you reached 75% and 100% in the same session, you'd get them relatively close to each other.

 

As for your phone, where exactly are you checking the usage?

 

Let me know!

 



alexf1
I'm a Participant Level 2

First one was on June 6th and second on June 18th. 

FidoMaria
Former Moderator

@alexf1 Thanks for the info! Can you clarify what you mean by ''turned off celular internet for almost all services''?