Why is MY ACCOUNT showing someone else's name

Why is MY ACCOUNT showing someone else's name

Why is MY ACCOUNT showing someone else's name

SOLVED
cindy201609
I'm a Participant Level 1

Why is MY ACCOUNT showing someone else's name

I bought the fido prepaid card in Taiwan. 

I registered for a fido account, and after I connected the number with the fido account. 

 

I saw someone else's name on my account, and also her billing address, her email......

 

Why would this happen????

 

concerned with personal privacy..

 

 

 

 

 

Accepted Solution

Re: Why is MY ACCOUNT showing someone else's name

Solved by Former Moderator FidoMaria

Hi @cindy201609 & welcome to the Community!

 

That's definitely not normal. I'll send you a PM so we can take a look at your account.

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1 REPLY 1
FidoMaria
Former Moderator

Hi @cindy201609 & welcome to the Community!

 

That's definitely not normal. I'll send you a PM so we can take a look at your account.