Why is MY ACCOUNT showing someone else's name

Why is MY ACCOUNT showing someone else's name

Why is MY ACCOUNT showing someone else's name

The_Avrowolf
I'm a Participant Level 2

Why is MY ACCOUNT showing someone else's name

So, I was accessing My Account to see when my bill is due and it appeared I couldn't use my current number (the website claimed that the number was "old"); So I go to use my email and after finally getting it to work, I notice one problem: It's not showing my name and number (Adam), but rather some random Chinese person's name and numbers instead. What is going on?

 

2 REPLIES 2
FidoTerry
Former Moderator

Welcome to the community @The_Avrowolf! Smiley

 

That's really odd. I'll send us a PM now so we can take a look into this.

 

-Terry

 



The_Avrowolf
I'm a Participant Level 2

Okay, I've gone ahead and made a new account with a different email (connecting to my personal account w/Fido, now I can see when my bill is due); I don't know how someone got ahold of my email (Looks like I forgot to finish the verification), but I've made it more difficult for someone to get into.