Why can't I change my Fido phone number online? I get an error!

Why can't I change my Fido phone number online? I get an error!

Why can't I change my Fido phone number online? I get an error!

kattywompus
I'm a Participant Level 1

Why can't I change my Fido phone number online? I get an error!

I've tried with a couple of different browsers on my Macbook Pro, but Fido.ca won't let me change my phone number. You guys need to fix this asap!

2 REPLIES 2
afterthefact
Fido Employee

hi @kattywompus in addition to the questions asked by @FidoAmanda can you tell us which City or Area Code you are trying to get a number for?  This info can help us look into it.  



FidoAmanda
Former Moderator

Hey kattywompus!

 

Welcome to the Community! 

 

What happens when you try to change your number online? Are you getting an error message? If you are, what is the exact error message?

 

Let us know!