Why am being charged $6.00 a month for: Bring Your Own Phone Plan?

Why am being charged $6.00 a month for: Bring Your Own Phone Plan?

Why am being charged $6.00 a month for: Bring Your Own Phone Plan?

SOLVED
Tedd1
I'm a Participant Level 2

Why am being charged $6.00 a month for: Bring Your Own Phone Plan?

Why am being charged $6.00 a month for: Bring Your Own Phone Plan?

 

Accepted Solution

Re: Why am being charged $6.00 a month for: Bring Your Own Phone Plan?

Solved by Moderator

Hey @Tedd1, 

 

Welcome to the Community! 

 

``Bring Your Own Phone`` is just part of the name of the plan category. Our Bring Your Own Phone plans are what are no-term plans are called. However, we don't currently have a $6 plan. 

 

Is it possible that you are looking at the proration portion of your invoice?

 

If you just recently activated the service or went through a plan change, you would notice partial charges for the plan to cover the days outside of the billing cycle for this month. This shouldn't be a recurring monthly amount though. I hope this helps clarify things a little. Smiley 

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4 REPLIES 4
FidoPierre
Moderator

Hey @Tedd1, 

 

Welcome to the Community! 

 

``Bring Your Own Phone`` is just part of the name of the plan category. Our Bring Your Own Phone plans are what are no-term plans are called. However, we don't currently have a $6 plan. 

 

Is it possible that you are looking at the proration portion of your invoice?

 

If you just recently activated the service or went through a plan change, you would notice partial charges for the plan to cover the days outside of the billing cycle for this month. This shouldn't be a recurring monthly amount though. I hope this helps clarify things a little. Smiley 



Hey @Tedd1 !

 

I know this was a while ago so I'm just checking in Smiley Did Pierre's suggestion help clear things up? Was that $6 charge the prorata?

 

Keep us posted!



Tedd1
I'm a Participant Level 2

Yes thays right not being charged that anymore just the firat time / bill.

Oh cool!

 

Thanks so much for the update Smiley