Hey there @Christinenohr
Thanks for joining our Community We can definitely check that out!
To view or print your detailed online bill:
- Log into MyAccout
- Click on "Billing & Payments"
- Select the month you'd like to see in the drop-down list
- Scroll down & click on "Save this bill (PDF)"
Keep in mind that once your billing date goes by, it can sometimes take 2-3 business days for the bill to be ready by PDF on My Account.
Let me know if this helped!
Welcome to the community!
Are you registered for paperless billing or do you still get the paper mail? Do you know your billing cycle end date? It could have also been delayed because of the long weekend.