I've used prepaid for around 2 years. This stupid new website doesn't give me a receipt anymore when I pay through online interact like it used to. I need my proof of payment!
Directly after payment at my bank's website the auto return page back to Fido's website displayed the Fido receipt with the Fido logo. It showed the Interac transaction number, the amount and the GST. Now there is nothing, it just returns you to your account page showing balance. No receipt whatsoever. I made 3 payments now and no way to get reinbursed by my employer because I have no receipt, not impressed. I'm not showing my employer my bank statement as proof of payment, really?
Was there an answer to this? I also would like to be able to refill my prepaid account online but I need a receipt to get reimbursed for the amount.
How can I get such a receipt if I pay online?