Where did my prepaid voucher surplus money go?

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I'm a Participant Level 1 toledano
I'm a Participant Level 1

Where did my prepaid voucher surplus money go?

Recently I bought a Fido voucher of $50 dollars in order to pay my monthy fee of  $39. However the surplus amount did not show up on my airtime balance. Where did that money go? I would appreciate if someone could explain. Thanks

 

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Community Specialist
Community Specialist

Re: Where did my prepaid voucher surplus money go?

Hi there toledano. 

 

So if I understand correctly, you refilled your account with $50, subscribed to the $39 prepaid plan, and your remaining balance was $0.00? 



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