Where can I view my bill details?

Where can I view my bill details?

Where can I view my bill details?

SOLVED
Bonw
I'm a Participant Level 1

Where can I view my bill details?

Where can I view my bill details? Where I can see who I've called on the fido website?

 

 

 

 

 

Accepted Solution

Re: Where can I view my bill details?

Solved by Fido Employee afterthefact

Hi @Bonw  Here's where you can find the information:

 

Go to:  fido.ca > MyAccount/Login > View Bill > Select Month > Scroll down to your phone number > Click Details > Scroll down to Talk > Click Details > View call details

 

 

View solution in context
8 REPLIES 8
Shak
I'm a Participant Level 2

I'm still not be able to view my call detail😒 I can't seem to find any detailed bills on your new website...extremly furstrating.

Hey @Shak

 

Have you tried downloading the PDF file to view your full invoice?

 

You can do this by following these steps here:

 

- Log into My Account

- Click on Billing & Payments 

- At the center of this page, towards the right you should see ``Save/Print this bill (PDF)``

 

Can you give this a try and let us know if it works out for you? Smiley 



tullsadoom
I'm a Participant Level 1

I don't have a print pdf area on my accounts /billing page


@tullsadoom wrote:

I don't have a print pdf area on my accounts /billing page


Hello Tullsadoom,


  Welcome to the community!


  Have you verified you are on the Billing & Payments tab and not the Overview tab? If you're on the Overview tab, you can click on Billing & Payments or View Bill (orange arrows).

Accounts 1.jpg


  Once on the Billing & Payments tab, the option to download a PDF should be under Save this Bill (PDF) or Save/Print this Bill (PDF) (orange arrows).

Accounts 2.jpg


  Hope this helps Smiley


Cheers


Shak
I'm a Participant Level 2

I'm still not be able to view my call detail😒
Darrae
I'm a Participant Level 1

It will not show my entire bill on iPad ????

i downloaded my Fido app still doesn't show everything 

FidoStephane
Community Specialist

Hey there Derrae, 

 

On an iPad, you need to hold the link and select 'open in a new tab'

 

Let me know if that works for you Wink 

 



afterthefact
Fido Employee

Hi @Bonw  Here's where you can find the information:

 

Go to:  fido.ca > MyAccount/Login > View Bill > Select Month > Scroll down to your phone number > Click Details > Scroll down to Talk > Click Details > View call details