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Hi:
Just upgraded and received my new phone today.
But I can't see the Black Friday $200 promotion bill credit in online-bill or any document. (I'm sure this upgrade qualified for the promotion)
Does it mean I'll see the credit after one or two bill cycles perhaps?
Thanks.
Solved! Go to Solution.
December 2019
Hello @moomin_,
Here is the full offer details.
Offers subject to change without notice. A Setup Service Fee of $35 applies to setup your device and related services. The Setup Service Fee is waived through self-serve on fido.ca (but not through Live Chat and Customer Service). If you require device setup in-store thereafter, a $35 Setup Service Fee will apply. Taxes extra.
Also note in order to qualify for the credit you must select an in-market 2-year plan. If you kept you current plan that is not a current in-market plan you will not qualify for the $200 credit.
Hello @moomin_,
Here is the full offer details.
Offers subject to change without notice. A Setup Service Fee of $35 applies to setup your device and related services. The Setup Service Fee is waived through self-serve on fido.ca (but not through Live Chat and Customer Service). If you require device setup in-store thereafter, a $35 Setup Service Fee will apply. Taxes extra.
Also note in order to qualify for the credit you must select an in-market 2-year plan. If you kept you current plan that is not a current in-market plan you will not qualify for the $200 credit.