Where and how to get to the Site re: Redeeming reward points?

Where and how to get to the Site re: Redeeming reward points?

Where and how to get to the Site re: Redeeming reward points?

SOLVED
aliasleb
I'm a Participant Level 1

Where and how to get to the Site re: Redeeming reward points?

Hi there... I want to redeem my FIDO points for airtime...where do I go? Thank you

 

 

Accepted Solution

Re: Where and how to get to the Site re: Redeeming reward points?

Solved by Former Moderator FidoAlyson

Hey @aliasleb 

Welcome to the community!

The FidoDOLLARS can't be redeemed online for airtime Smiley

I'll be sending you a PM to help you out with that!

 

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5 REPLIES 5
FidoAlyson
Former Moderator

Hey @aliasleb 

Welcome to the community!

The FidoDOLLARS can't be redeemed online for airtime Smiley

I'll be sending you a PM to help you out with that!

 



julie168
I'm a Participant Level 1

I'm having trouble finding where my fido dollars are on my account.  They don't seem to be anywhere when I log in.

Hey @julie168,

 

Once you log in, click on Billing & Payments, that's where you'll see your FidoDOLLARS balance.



FUFido4444
I'm a Participant Level 1

Prepaid user here, there are definitely no FidoDOLLARS on the Billing & Payments page for me.

 

Similarly the "use FidoDOLLARS" option for refilling the balance has disappeared with the new site.

 

Yet the text I received from indicated that I should be able to redeem FidoDOLLARS until January 31, 2016 (i.e. still for another week).

Hey there!

 

All FidoDOLLARS refill or purchase can be done through the 611 or by contacting us on Facebook or Twitter

If you don't have an account on any of those websites, let me know here, I'll send you a PM to help you Smiley