This is THE place to find answers, ask questions and share advice. Register now to join the conversation!
We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.
Hi there... I want to redeem my FIDO points for airtime...where do I go? Thank you
Solved! Go to Solution.
November 2015
Hey @aliasleb
Welcome to the community!
The FidoDOLLARS can't be redeemed online for airtime
I'll be sending you a PM to help you out with that!
I'm having trouble finding where my fido dollars are on my account. They don't seem to be anywhere when I log in.
Hey @julie168,
Once you log in, click on Billing & Payments, that's where you'll see your FidoDOLLARS balance.
Prepaid user here, there are definitely no FidoDOLLARS on the Billing & Payments page for me.
Similarly the "use FidoDOLLARS" option for refilling the balance has disappeared with the new site.
Yet the text I received from indicated that I should be able to redeem FidoDOLLARS until January 31, 2016 (i.e. still for another week).