Re: Where and how to get to the Site re: Redeeming reward points?

aliasleb

Hi there... I want to redeem my FIDO points for airtime...where do I go? Thank you

FidoAlyson

Hey @aliasleb

Welcome to the community!

The FidoDOLLARS can't be redeemed online for airtime

I'll be sending you a PM to help you out with that!

julie168

I'm having trouble finding where my fido dollars are on my account. They don't seem to be anywhere when I log in.

FidoRachel

Once you log in, click on Billing & Payments, that's where you'll see your FidoDOLLARS balance.

FUFido4444

Prepaid user here, there are definitely no FidoDOLLARS on the Billing & Payments page for me.

Similarly the "use FidoDOLLARS" option for refilling the balance has disappeared with the new site.

Yet the text I received from indicated that I should be able to redeem FidoDOLLARS until January 31, 2016 (i.e. still for another week).

FidoManuel

Hey there!

All FidoDOLLARS refill or purchase can be done through the 611 or by contacting us on Facebook or Twitter.

If you don't have an account on any of those websites, let me know here, I'll send you a PM to help you

Where and how to get to the Site re: Redeeming reward points?