When does my new usage cycle start?

When does my new usage cycle start?

When does my new usage cycle start?

ebtehal
I'm a Participant Level 2

When does my new usage cycle start?

I switched to 5GB $60 plan for my three phones and that shows on my account but in usage part still shows the same old 4GB for 2 phones and 7GB for the third phone( which was 6GB before switching)??? when the new 5GB shows on our usage???

4 REPLIES 4
FidoManuel
Former Moderator

Hi @ebtehal!

 

Welcome to the Community!

If you've changed your plan for your next cycle, it's normal that the information is not updated yet. 

Can you confirm for when did you ask the plan change?



ebtehal
I'm a Participant Level 2

2 days ago i changed to 5GB BYOP plan.. and another question when does this new plan apply ?!! right away or with my new cycle ( which in my case will be on 2nd of January???

ebtehal
I'm a Participant Level 2

and also when will the bonus be applied?!

Hey @ebtehal! Sorry for the delay. The 5GB bonus will be applied in 2-3 bill cycles, and the plan change would take effect immediately. Hope this helps!