When does my new usage cycle start?

When does my new usage cycle start?

When does my new usage cycle start?

SOLVED
ShaistaAsmi
I'm a Participant Level 1

When does my new usage cycle start?

Hi! I am sent my bill on the 12th of every month but it's charged to my account on the 28th usually. Does my new usage cycle start on the 12th of every month?

 

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Accepted Solution

Re: When does my new usage cycle start?

Solved by MVP MVP

Hello @ShaistaAsmi,

 

Welcome to the community!

 

If you login to your account and save your invoice then look at the very top you will see your bill date that date would be your end date, your new cycle will start the next day.

 

If you have preauthorise payment setup Fido usually take the money 14 days after your bill date.

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KAPABLE-K
MVP

Hello @ShaistaAsmi,

 

Welcome to the community!

 

If you login to your account and save your invoice then look at the very top you will see your bill date that date would be your end date, your new cycle will start the next day.

 

If you have preauthorise payment setup Fido usually take the money 14 days after your bill date.