When does my data reset

[Jayngo]

When I check fido account it says New usage cycle starts in: 0 Days

What does this mean. Got my bill Jan 17th

[Jayngo]

Hi there @Jayngo

Thanks for reaching out to the FidoCommunity!

Your cycle restarts on the billing of your billing cycle, every month

From MyAccount on Fido.ca, on the home page, you should see: "Required payment date: XX" 

The date here is set to 24h before your billing cycle ends. 

By clicking on "Billing & Payments" - there's a section called "View Bill": with a drop-down list of your invoices. 

The date indicated here, indicates the beggining of your billing cycle  

Let me know if this helps find the information you need!

[FidoCatherine · Accepted solution]

Hi there @Jayngo

Thanks for reaching out to the FidoCommunity!

Your cycle restarts on the billing of your billing cycle, every month

From MyAccount on Fido.ca, on the home page, you should see: "Required payment date: XX" 

The date here is set to 24h before your billing cycle ends. 

By clicking on "Billing & Payments" - there's a section called "View Bill": with a drop-down list of your invoices. 

The date indicated here, indicates the beggining of your billing cycle  

Let me know if this helps find the information you need!