When does my data reset

When does my data reset

When does my data reset

SOLVED
Jayngo
I'm a Participant Level 1

When does my data reset

When I check fido account it says New usage cycle starts in: 0 Days

What does this mean. Got my bill Jan 17th

 

 

Accepted Solution

Re: When does my data reset

Solved by Former Moderator FidoCatherine

Hi there @Jayngo

 

Thanks for reaching out to the FidoCommunity!

 

Your cycle restarts on the billing of your billing cycle, every month Smiley

 

From MyAccount on Fido.ca, on the home page, you should see: "Required payment date: XX" 

 

The date here is set to 24h before your billing cycle ends. 

 

By clicking on "Billing & Payments" - there's a section called "View Bill": with a drop-down list of your invoices. 

 

The date indicated here, indicates the beggining of your billing cycle Smiley 

 

Let me know if this helps find the information you need!

 

 

 

 

 

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1 REPLY 1
FidoCatherine
Former Moderator

Hi there @Jayngo

 

Thanks for reaching out to the FidoCommunity!

 

Your cycle restarts on the billing of your billing cycle, every month Smiley

 

From MyAccount on Fido.ca, on the home page, you should see: "Required payment date: XX" 

 

The date here is set to 24h before your billing cycle ends. 

 

By clicking on "Billing & Payments" - there's a section called "View Bill": with a drop-down list of your invoices. 

 

The date indicated here, indicates the beggining of your billing cycle Smiley 

 

Let me know if this helps find the information you need!