Hi, I am a prepaid customer and just learn my number is "disconnected" since mi May. How could I refill my account via internet (by Voucher or credit card) as I am traveling abroad? I really want to keep my number. Thanks!
** Edited to add labels **
Do you mean that you transferred your prepaid service to a monthly service for $39 a month? This can't be done automatically as we need to process a credit evaluation to activate the monthly account.
If that's the case, you'll need to transfer back to prepaid to use your voucher. You can find all the ways to contact us here to do that.
If you prefer, we can send you a PM here on the Community as well.
Let us know what you prefer!