What is the effective way to correct personal info on MyAccount

What is the effective way to correct personal info on MyAccount

What is the effective way to correct personal info on MyAccount

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sahe
I'm Helpful Level 1

What is the effective way to correct personal info on MyAccount

Went to a Fido shop last Thursday (12/Jan) to correct a personal info on MyAccount. The person said info will be corrected and reflected on MyAccount within 48 hours. Today is 17/Jan and nothing has been done. Anyone? 

 

 

Accepted Solution

Re: What is the effective way to correct personal info on MyAccount

Solved by MVP MVP

@sahe You can change billing info and contact info online only thing you can not change is the name, if the info you need to change can not be done online then call customer service from your Fido phone at *611 it will be faster. 

 

You can also message Fido on Facebook or Twitter or message a moderator here in the community.

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4 REPLIES 4
KAPABLE-K
MVP

@sahe You can change billing info and contact info online only thing you can not change is the name, if the info you need to change can not be done online then call customer service from your Fido phone at *611 it will be faster. 

 

You can also message Fido on Facebook or Twitter or message a moderator here in the community.



Hi @sahe! Smiley

 

@KAPABLE-K is right. What was the change that you were trying to make?



sahe
I'm Helpful Level 1

First Name

FidoMaria
Former Moderator

@sahe That would need to be done by a rep. I'll send you a PM!