What happens if i cancel now

[Js6]

hi im getting a better price for phone and plan, want to know how i can take the number and cancel the plan.

[Js6]

Hey @Js6

Welcome to the Community

We'd hate to see you go without a chance to look at your options with us if you want?

We could send you a PM directly on here.

If you'd like to keep your number, you'd have to "port it" in directly from your new line. The number has to remain active with us until it's ported-out.

Your Fido account will close as soon as it's ported out if no other lines are currently active on it.

[FidoCharles · Accepted solution]

Hey @Js6

Welcome to the Community

We'd hate to see you go without a chance to look at your options with us if you want?

We could send you a PM directly on here.

If you'd like to keep your number, you'd have to "port it" in directly from your new line. The number has to remain active with us until it's ported-out.

Your Fido account will close as soon as it's ported out if no other lines are currently active on it.

[Js6]

Hi there, what other options do I have ?

[FidoAlyson]

I'm sending you a PM to go over your account