What happens if i cancel now

What happens if i cancel now

What happens if i cancel now

SOLVED
Js6
I'm a Participant Level 2
I'm a Participant Level 2

What happens if i cancel now

hi im getting a better price for phone and plan, want to know how i can take the number and cancel the plan.

 

 

Accepted Solution

Re: what happens if i cancel now

Solved by Moderator

Hey @Js6

 

Welcome to the Community

 

We'd hate to see you go without a chance to look at your options with us if you want? Smiley

We could send you a PM directly on here.

 

If you'd like to keep your number, you'd have to "port it" in directly from your new line. The number has to remain active with us until it's ported-out.

 

Your Fido account will close as soon as it's ported out if no other lines are currently active on it.

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3 REPLIES 3
FidoCharles
Moderator

Hey @Js6

 

Welcome to the Community

 

We'd hate to see you go without a chance to look at your options with us if you want? Smiley

We could send you a PM directly on here.

 

If you'd like to keep your number, you'd have to "port it" in directly from your new line. The number has to remain active with us until it's ported-out.

 

Your Fido account will close as soon as it's ported out if no other lines are currently active on it.



Js6
I'm a Participant Level 2
I'm a Participant Level 2

Hi there, what other options do I have ?

FidoAlyson
Former Moderator

I'm sending you a PM to go over your account Smiley