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I have hit very hard times . And I am unable to pay my device financing plan. What penalties am I looking at, and what should I do.
Thanks
Hey @basalive
Welcome to the Community!
I understand where you're coming from and I am sorry to hear about that. This can happen to anyone, hopefully everything will work out for you real soon
To answer your question, you're normally billed the remaining subsidy on the account. We would need to take a closer look in your account to better assist you with that. You can contact us or we can also send you a PM here.
Having said that, we also offer payment arrangement to ease out the situation.
Let me know.