Want to change my monthly price plan

Want to change my monthly price plan

Want to change my monthly price plan

SOLVED
szubair
I'm a Participant Level 1

Want to change my monthly price plan

Hi, 

I am currently using Fido Plus15 package with galaxy neo phone and the monthly payment is $55+Taxes. I want be on Plus15 plan but want to switch for monthly fee of $45+Taxes. Can I do it through your support? And I just want to confirm that I do not have to pay downgrade fees for that. Right?

Please let me know. It would be a big help.

Zubair

 

 

 

Accepted Solution

Re: Want to change my monthly price plan

Solved by MVP MVP

@szubair If you switch plans and stay in the same Plus15 tier then you will not be charged any downgrade fees.

 

You can make the change through Fido support it would be faster if you call customer support from your Fido mobile phone just dial *611 or you can message then on Facebook or Twitter for a faster response.

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2 REPLIES 2
FidoMaria
Former Moderator

Hi all!

 

Although old, I just wanted to update this thread and add that it's now possible to change your plan through My Account on Fido.ca. Smiley Check out our blog to find out how.

 

Cheers!



KAPABLE-K
MVP

@szubair If you switch plans and stay in the same Plus15 tier then you will not be charged any downgrade fees.

 

You can make the change through Fido support it would be faster if you call customer support from your Fido mobile phone just dial *611 or you can message then on Facebook or Twitter for a faster response.