Wait time on phone

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I'm a Participant Level 1
I'm a Participant Level 1

Wait time on phone

I waited 2.5hours to connect to do so to change my plan and I canceled my call. I cannot change it online due to my balance owning has not been posted online because I paid it via online banking. What should I do ? 

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Former Moderator
Former Moderator

Re: Wait time on phone

Hi there! 

 

Welcome to the Community! 

If your payment has not posted, you'll have to reach a live agent, click here for the methods of contact. 

FYI, delays in getting an answer are longer than usual, thanks for your patience. 



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