I got the ZTE wireless home phone a week ago, and everything was going well until my callers or those I called mentioned that they hear a beeping sound on their end, like someone is pressing a phone key...and it just keeps happening and is annoying them.
But I don't hear anything on my side....
I was reading that those on AT&T in the USA have the same problem.....
And there is no solution!
Anyone else experienced this? I think I'm going to return the darn thing and cancel this home service.
Solved! Go to Solution.
Sorry to hear about this.
This issue is caused by a firmware glitch on the device meaning a limited amount of ZTE Wireless Home Phone devices are emitting Dual-Tone Multi-Frequency (DTMF) during a phone conversation. This results in a beeping noise.
We've updated the firmware of the devices at our inventory to fix this issue and we will gladly exchange the one you currently have with one that has the latest firmware.
Please contact customer service to process the exchange. You may reference this post if need be.
This is unrelated in some way but just as annoying. I have a Samsung Galaxy S5 which has been making a swoosh sound randomly during my calls ever since I got it over a year ago and only I can hear it (not the person I'm talking to). Happens independent of location. Sometimes I really want to throw out the phone or just run to another service provider. Fido did not truly help me resolve this.