Voicemail not working

[rahulranjan1992]

Hi,

I am using Fido from almost two years, and from last 6 months. My voicemail is not working. I have checked the normal configurations for phone, and it is fine, but still no one is able to record his voicemail in my phone, It automatically just get disconnected. 
I called customer care, and they told me the same process which is written online. 

The scenario is, I am missing some important messages from Friends, and Fido is not resloving this issue .

[FidoAmanda]

Hey rahulranjan1992!

I'm sure that we can get that figured out together! 

Had you made any account changes, such as a change of plan, 6 months ago, when this started happening? 

Besides callers being unable to leave you voice messages, are you otherwise able to reach your voicemail when you call it?

Let us know!

[FidoAmanda]

Hey @rahulranjan1992!

Still experiencing difficulty with your voicemail?

The Community is here to help!