Voicemail not recongnizing my number and just switched to Fido today?

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I'm a Participant Level 1

Voicemail not recongnizing my number and just switched to Fido today?

Just got the new 10G deal today and when I enter my number to set up voicemail it says it’s not valid?

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Re: Voicemail not recongnizing my number and just switched to Fido today?

Hi @Dparadis1!


Welcome to the Community Smiley 


These are the numbers that must be configured on your device in order to access our different voicemails.

 

If you have the mini-voicemail or regular voicemail you need to enter: +1 416 821-6549. 

If you have the visual voicemail for iPhone you need to enter: +1 647 839-6178.

 

Follow these steps to edit the voicemail number saved in your phone: 

  • iPhone: Dial *5005*86*+14168216549# (may not work on all iPhone models).
    • This is for customers without Visual Voicemail
  • Android: Go to Settings > Call Settings > Voicemail Settings > Voicemail Number and input +14168216549

Once the right number is saved in your phone, simply press and hold 1 in order to access your voicemail.

By default, the passcode will be the last 4 digits of your phone number. 

Hope it helps Smiley 



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