Voicemail not recongnizing my number and just switched to Fido today?

Voicemail not recongnizing my number and just switched to Fido today?

Voicemail not recongnizing my number and just switched to Fido today?

Dparadis1
I'm a Participant Level 1

Voicemail not recongnizing my number and just switched to Fido today?

Just got the new 10G deal today and when I enter my number to set up voicemail it says it’s not valid?

1 REPLY 1
FidoManuel
Former Moderator

Hi @Dparadis1!


Welcome to the Community Smiley 


These are the numbers that must be configured on your device in order to access our different voicemails.

 

If you have the mini-voicemail or regular voicemail you need to enter: +1 416 821-6549. 

If you have the visual voicemail for iPhone you need to enter: +1 647 839-6178.

 

Follow these steps to edit the voicemail number saved in your phone: 

  • iPhone: Dial *5005*86*+14168216549# (may not work on all iPhone models).
    • This is for customers without Visual Voicemail
  • Android: Go to Settings > Call Settings > Voicemail Settings > Voicemail Number and input +14168216549

Once the right number is saved in your phone, simply press and hold 1 in order to access your voicemail.

By default, the passcode will be the last 4 digits of your phone number. 

Hope it helps Smiley