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Whenever i go to my voice mail, it always tell me to enter my access code but I never activate my voicemail before. Are there any way for me to reset the code ? I am using iphone 5s.
Solved! Go to Solution.
January 2016
Resetting or changing your Voice Messaging access code On fido.ca
Reset your Voice Messaging access code by logging into My Account
Using our Self-serve menu Alternatively, you can use our self-serve menu by dialling 6-1-1 from your Fido phone or by dialling 1-888-481-3436 from any other phone:
Press "1" to use the self-serve menu.
Press "3" to access the services menu.
Press "2" to change your Voice Messaging access code.
Follow the instructions to create a new Voice Messaging access code.
Full detail instructions can also be found here.
I have set the code and voice signature the first time I accessed voice messages, and now it asks me to do it again! 😒
Hi @Sunrider!
Welcome to the Community!
Did you press * at the end of the setup process? If you listen to the message, it will ask you to press * at the end.
That should save your settings Can you try again? Make sure to press the * at the end of the setup process.
Let me know how that goes for you.
I did.
Resetting or changing your Voice Messaging access code On fido.ca
Reset your Voice Messaging access code by logging into My Account
Using our Self-serve menu Alternatively, you can use our self-serve menu by dialling 6-1-1 from your Fido phone or by dialling 1-888-481-3436 from any other phone:
Press "1" to use the self-serve menu.
Press "3" to access the services menu.
Press "2" to change your Voice Messaging access code.
Follow the instructions to create a new Voice Messaging access code.
Full detail instructions can also be found here.