Voicemail access code ?

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I'm a Participant Level 2
I'm a Participant Level 2

Voicemail access code ?

Whenever i go to my voice mail, it always tell me to enter my access code but I never activate my voicemail before. Are there any way for me to reset the code ? I am using iphone 5s.

 

 

 

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Re: Voicemail access code ?

Resetting or changing your Voice Messaging access code On fido.ca

 

Reset your Voice Messaging access code by logging into My Account

 

Using our Self-serve menu Alternatively, you can use our self-serve menu by dialling 6-1-1 from your Fido phone or by dialling 1-888-481-3436 from any other phone:

Press "1" to use the self-serve menu.

Press "3" to access the services menu.

Press "2" to change your Voice Messaging access code.

Follow the instructions to create a new Voice Messaging access code.

 

Full detail instructions can also be found here.

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Solution

Re: Voicemail access code ?

Resetting or changing your Voice Messaging access code On fido.ca

 

Reset your Voice Messaging access code by logging into My Account

 

Using our Self-serve menu Alternatively, you can use our self-serve menu by dialling 6-1-1 from your Fido phone or by dialling 1-888-481-3436 from any other phone:

Press "1" to use the self-serve menu.

Press "3" to access the services menu.

Press "2" to change your Voice Messaging access code.

Follow the instructions to create a new Voice Messaging access code.

 

Full detail instructions can also be found here.



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Voicemail access code ?

I have set the code and voice signature the first time I accessed voice messages, and now it asks me to do it again! 😒

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Former Moderator
Former Moderator

Re: Voicemail access code ?

Hi @Sunrider!

 

Welcome to the Community!

Did you press * at the end of the setup process? If you listen to the message, it will ask you to press * at the end. 

That should save your settings Smiley Can you try again? Make sure to press the * at the end of the setup process. 

Let me know how that goes for you. 

 

 



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Voicemail access code ?

I did.

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Community Manager
Community Manager

Re: Voicemail access code ?

Hi @Sunrider, is it still asking you to add a voice signature?



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