Re: Voicemail access code ?

KSan23

Whenever i go to my voice mail, it always tell me to enter my access code but I never activate my voicemail before. Are there any way for me to reset the code ? I am using iphone 5s.

Sunrider

I have set the code and voice signature the first time I accessed voice messages, and now it asks me to do it again! 😒

FidoManuel

Hi @Sunrider!

Welcome to the Community!

Did you press * at the end of the setup process? If you listen to the message, it will ask you to press * at the end.

That should save your settings Can you try again? Make sure to press the * at the end of the setup process.

Let me know how that goes for you.

Sunrider

I did.

FidoStephen

Hi @Sunrider, is it still asking you to add a voice signature?

KAPABLE-K

Resetting or changing your Voice Messaging access code On fido.ca

Reset your Voice Messaging access code by logging into My Account

Using our Self-serve menu Alternatively, you can use our self-serve menu by dialling 6-1-1 from your Fido phone or by dialling 1-888-481-3436 from any other phone:

Press "1" to use the self-serve menu.

Press "3" to access the services menu.

Press "2" to change your Voice Messaging access code.

Follow the instructions to create a new Voice Messaging access code.

Full detail instructions can also be found here.