Voicemail Won’t activate

[Jaymajesty_d]

Hello,

I recently switched plans from a 2 year contract to a BYOD plan. However now my voicemail isn’t available. I try to acces voicemail and it says “call failed”. I try to press and hold one and it says “call failed”. I tried calling my number from another phone to see if my call would go to voicemail but it just keeps ringing. Voicemail is included in the plan I purchased but how do I activate it?

[Jaymajesty_d]

Hey @Jaymajesty_d,

The voicemail may have been removed during the chance but don't worry, we can add it back. 

I'm sending you a PM. 

[FidoRachel · Accepted solution]

Hey @Jaymajesty_d,

The voicemail may have been removed during the chance but don't worry, we can add it back. 

I'm sending you a PM.