Voicemail Notification Missing

Voicemail Notification Missing

Voicemail Notification Missing

I'm a Participant Level 2

Voicemail Notification Missing



I used to received voicemail notification (from number 18, saying I have received 1 voice msg) when someone leave me a message. Recently I stop receving these notification until people told me they left me messages. I have missed important messages and would need to check into VM time to time to make sure I catch up all the missing messages.  have done some troubleshooting (see below), but still no luck:


1) Clean up all the messages saved on the Sim card (all the msg from number 18)

2) Restarted my cell phone couple times


Phone: Samsung Galaxy S3

VM: mini VM, no data required.


I haven't tried reset my phone, this would be my last reserve....  Just wondering if anyone have similar situation and how can you fix it?





Former Moderator

Hey paulfrank, Welcome to the Community!

I'll go ahead and send you a PM so we can check this out together Smiley

Talk to you soon!

I'm a Participant Level 2

Mines been broken since last sunday. Ticket 103642449. Any update on this?

Hey Annex.


I'm sending you a PM to take a look at the ticket with you Smiley