Voicemail Notification Missing

Voicemail Notification Missing

Voicemail Notification Missing

paulfrank
I'm a Participant Level 2

Voicemail Notification Missing

Hi,

 

I used to received voicemail notification (from number 18, saying I have received 1 voice msg) when someone leave me a message. Recently I stop receving these notification until people told me they left me messages. I have missed important messages and would need to check into VM time to time to make sure I catch up all the missing messages.  have done some troubleshooting (see below), but still no luck:

 

1) Clean up all the messages saved on the Sim card (all the msg from number 18)

2) Restarted my cell phone couple times

 

Phone: Samsung Galaxy S3

VM: mini VM, no data required.

 

I haven't tried reset my phone, this would be my last reserve....  Just wondering if anyone have similar situation and how can you fix it?

 

Thanks.

 

 

3 REPLIES 3
FidoAlyson
Former Moderator

Hey paulfrank, Welcome to the Community!

I'll go ahead and send you a PM so we can check this out together Smiley

Talk to you soon!



Annex
I'm a Participant Level 2

Mines been broken since last sunday. Ticket 103642449. Any update on this?

Hey Annex.

 

I'm sending you a PM to take a look at the ticket with you Smiley