Voice mail notification - no voicemail

[whimseyb]

I've been experiencing this for quite a while. It started on my Nexus 4 and has continued and gotten more frequent on my Oneplus.

I get the voicemail notification, icon and notification light. Multiple times repeatedly in a short period of time, there is no new voicemail.

Has anyone ever had this issue and what can be done to fix it?

I tried having Fido reset my voice mailbox but that didn't work. 

Thanks in advanced.

[whimseyb]

I'm not certain. I have the Value pack

[AdamBeast]

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@whimseyb wrote:
I'm not certain. I have the Value pack

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It is not the mini voice mail then, what is the app name under your voice mail icon? 

[AdamBeast]

Do you know which kind of voicemail service you are using? Mini VM, or Visual VM plus? 

[AdamBeast]

It may aslo due to this issue here: 

http://forums.fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/18001

If the sms of voicemail notication is save in the sim and cannot be deleted, this issue may happen. 

[whimseyb]

Just the voice-mail icon which triggers my light notification. Which is why the more often it happens now the more it is starting to irritate.

[whimseyb]

It is my original SIM from at least 8 years ago . it has also been cut to fit from the original SIM size. I don't have issues retrieving voice mail when I do have them. It's just the repeated notifications when there aren't any messages.

Thanks for your time

[AdamBeast]

How do you recieve the notification, by sms? 

[AdamBeast]

Could you try to call this number to retrieve your voicemail? +1 416 821-6549 

If you have swapped your phone, I sound like our backend issue or sim card issue. 

How long have you been using your current sim card?