Voice Mail

[johnstarfighter]

I set up voice mail and now when I try to access it , by dialing my#  it simply hangs up.

Help 

[johnstarfighter]

Hi @johnstarfighter,

You should also be able to access your voicemail by pressing and holding the 1 key on your phone. If you're using a non Fido device, you would need to first register the voicemail retrieval number in the device:

• iPhone: Dial *5005*86*+16478396178# (may not work on all iPhone models).
• Android: Go to Settings > Call Settings > Voicemail Settings > Voicemail Number and input +14168216549 (instructions may vary depending on your OS/model)

Let us know if this worked.

[FidoClaudia · Accepted solution]

Hi @johnstarfighter,

You should also be able to access your voicemail by pressing and holding the 1 key on your phone. If you're using a non Fido device, you would need to first register the voicemail retrieval number in the device:

• iPhone: Dial *5005*86*+16478396178# (may not work on all iPhone models).
• Android: Go to Settings > Call Settings > Voicemail Settings > Voicemail Number and input +14168216549 (instructions may vary depending on your OS/model)

Let us know if this worked.