Very Poor Cell Reception

Very Poor Cell Reception

Very Poor Cell Reception

I'm a Participant Level 3

Very Poor Cell Reception

The signal or reception is poor in my apartment. I stay near Main Street Station.  The calls dropped off several times and sometimes even before I could get connected. 

Request Fido to fix this ASAP 



Former Moderator

Hey @MainDanny!


Welcome to the Community Smiley


So sorry to learn that you're having trouble with the reception in your appartement. Is the issue only indoors?


If that's the case, it's good to know that the reception can be affected by different factors sur as the building materials, topography and signal strength which means it's not always possible to guarantee indoor reception. 


You can also try to turn off 3G or LTE and see if you notice a difference in the reception. If your phone is compatible with WiFi calling and that you have WiFi at home, it could also be something to look into. 


Let me know!