VOICEMAIL

VOICEMAIL

VOICEMAIL

Dustin1
I'm a Participant Level 2

VOICEMAIL

I just made a plan change to the $60/10GB plan, however my voicemail is not working. Wheb I enter +14168216549 as the retrieval number it states that the change is unsuccessful and will not save. How can I resolve my issue and gain access to my Voicemail?

6 REPLIES 6
FidoKenny
Moderator

Hey @Dustin1 and thanks for reaching out.

 

Did you have your voicemail fixed?



Dustin1
I'm a Participant Level 2

Unfortunately not...

@Dustin1

 

I'm sending you a PM to get this looked into.


Talk to you soon.

 

 



yashargoharzad
I'm a Participant Level 1

I have the same issue. couldn't reach fido neither on livechat/ favebook nor on 611 number !

Hey @yashargoharzad and welcome to the Community!

 

Apologies that we couldn't get back to you sooner. Did you manage to get this sorted out?



KAPABLE-K
MVP

Hello @Dustin1,

 

Welcome to the community!

 

It is possible that the voicemail was not added correctly to your account and Fido customer service will have to re-add it at least  that what happened to a few users that switched plans.