VOICEMAIL

[Dustin1]

I just made a plan change to the $60/10GB plan, however my voicemail is not working. Wheb I enter +14168216549 as the retrieval number it states that the change is unsuccessful and will not save. How can I resolve my issue and gain access to my Voicemail?

[FidoKenny]

Hey @Dustin1 and thanks for reaching out.

Did you have your voicemail fixed?

[Dustin1]

Unfortunately not...

[FidoKenny]

@Dustin1

I'm sending you a PM to get this looked into.

Talk to you soon.

[yashargoharzad]

I have the same issue. couldn't reach fido neither on livechat/ favebook nor on 611 number !

[FidoStephen]

Hey @yashargoharzad and welcome to the Community!

Apologies that we couldn't get back to you sooner. Did you manage to get this sorted out?

[KAPABLE-K]

Hello @Dustin1,

Welcome to the community!

It is possible that the voicemail was not added correctly to your account and Fido customer service will have to re-add it at least  that what happened to a few users that switched plans.