Upgrading a phone online

Upgrading a phone online

Upgrading a phone online

I'm a Participant Level 2

Upgrading a phone online

I am looking to upgrade my phone online and unfourtunately it will not allow me. i am up for a new phone tomorrow but not sure if the deals on plans will last that long and if the deal on phones will also last.

\the thing that pops up is:

 We're sorry, this information is currently not available online. If you need help with your account, please call 1-888-481-FIDO (3436)


The only thing is it is 10pm and the line is closed. Please help.




Hey @KD23,


Welcome to the Community! 


Did you get a chance to test the upgrade from a different browser? 


If not, can you give it a try and let us know what happens please?