Upgraded from s6 to galaxy s9 and lost signal in certain places

Upgraded from s6 to galaxy s9 and lost signal in certain places

Upgraded from s6 to galaxy s9 and lost signal in certain places

Gbrownjo
I'm a Participant Level 1

Upgraded from s6 to galaxy s9 and lost signal in certain places

I upgraded my phone from a galaxy S6 edge to an S9 and now I don’t get signal at my cottage any more.  Anyone have any idea why this could be happening?

2 REPLIES 2
FidoAmanda
Former Moderator

Hey @Gbrownjo!

 

Let the Community know if you still need help with this!



FidoPhilippe
Moderator

Hello @Gbrownjo

 

Let's find out. Smiley

 

Does it only happen at your cottage or are you having issues in other areas?

 

Have you updated the phone OS to the latest version?

 

Have your tried to power cycle the phone?

 

If you still have the Galaxy S6, does it work when you put the SIM card inside?

 

Have you tried to manually search for the network on that phone?

 

Let us know.