Upgraded from s6 to galaxy s9 and lost signal in certain places

[Gbrownjo]

I upgraded my phone from a galaxy S6 edge to an S9 and now I don’t get signal at my cottage any more.  Anyone have any idea why this could be happening?

[FidoAmanda]

Hey @Gbrownjo!

Let the Community know if you still need help with this!

[FidoPhilippe]

Hello @Gbrownjo

Let's find out.

Does it only happen at your cottage or are you having issues in other areas?

Have you updated the phone OS to the latest version?

Have your tried to power cycle the phone?

If you still have the Galaxy S6, does it work when you put the SIM card inside?

Have you tried to manually search for the network on that phone?

Let us know.