Upgrade my Plan

Upgrade my Plan

Upgrade my Plan

SOLVED
WildJesus
I'm a Participant Level 1

Upgrade my Plan

Hi,

I'd like to upgrade my plan as I'm consistently going over on my data usage.  I just tried 611 and was hung up on and told to call back when the office is open....at 11:45 am on a Monday?!?!?!

 

Can someone here help?

 

Frustrated

 

 

Accepted Solution

Re: Upgrade my Plan

Solved by Former Moderator FidoAlyson

Hey @WildJesus

Welcome to the Community!

I totally get your frustration, our call center is opened though so you should definitely be able to go through.

I'll go ahead and send you a private message so I can help you out over here. 

If you want to get some help on your account you can also reach out to us directly on Facebook or Twitter next time! 

I'll talk to you real soon. Smiley

View solution in context
1 REPLY 1
FidoAlyson
Former Moderator

Hey @WildJesus

Welcome to the Community!

I totally get your frustration, our call center is opened though so you should definitely be able to go through.

I'll go ahead and send you a private message so I can help you out over here. 

If you want to get some help on your account you can also reach out to us directly on Facebook or Twitter next time! 

I'll talk to you real soon. Smiley