Unregistered sim

Service interruption


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Unregistered sim

Unregistered sim

sandy_1442
I'm a Participant Level 2

Unregistered sim

I bought my Samsung s7 5 days ago. I woke up this morning to an "unregistered sim card" message instead of my provider. I didn't touch my phone nor changed any setting and my account is protected due to a previous case of fraud. This is very problematic given I need my phone for work. Please help.

 

 

 

2 REPLIES 2
FidoKenny
Moderator

Hey @sandy_1442

 

Just following up with you.


Did it all work out with your sim card? Let me know Smiley



FidoKenny
Moderator

Hey @sandy_1442 and thank you for using the Community Smiley

 

That doesn't sound right at all. Did you get a chance to reboot your phone? 
 

And removed and put back in the sim card?

 

Let me know Smiley