SOLVED
You can refer to this post here and fido.ca for how to unlocking your phone.
In shor, for unlocking your phone;
- There will be a 50$ charge.
- We need the IMEI number.
- You need to contact an agent so we can complete your request.
P.S. If your bf is using fido or switching to fido, then you don't need to unlock this phone.
If you have purchased a Fido device from us, you will be able to unlock it directly with Fido. This will allow you to use your device anywhere in the world where a carrier offers a service compatible with your device.
Things to Know
- To unlock your device, your account must be in good standing and must satisfy one of the following criteria:
- If you received a rebate associated with a Fido agreement on your Fido device, that device must have been registered in your account more than 90 days ago.
- If you personally purchased your device from Fido and did not receive any rebate on it, then it must be registered in your account.
- If you purchased your device from a third party, it must have been registered in your account more than 90 days ago.
- A $50 fee (plus applicable taxes) applies. It will appear on your next invoice or will be deducted from your Prepaid balance.
- Unlocking your device via Fido will not void your manufacturer’s warranty.
- Only Fido devices can be unlocked by Fido. If you have an unlocked device from another carrier, see how to configure it to work with Fido.
- Unlocking your device will not terminate your Fido service or Fido Agreement, all aspects of your service remain unchanged.
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