I have been calling the FIDO customer service because I want to get my iPhone 6 unlocked but i've been on hold for over an hour and a half... What else can I do other than do it by phone? Can I go in to the store?
I'm just wondering why don't you have the callback option like every other company?
Sorry for all of the wait time. We seem to have received a much higher volume of requests than usual lately which caused a bit of an unusual wait time. Let us know if you still need help with this and we'll send you a PM from here to get this sorted out for you!