Unlimited CanadaWide Evening and Weekend Minutes

Unlimited CanadaWide Evening and Weekend Minutes

Unlimited CanadaWide Evening and Weekend Minutes

Latino
I'm a Participant Level 2

Unlimited CanadaWide Evening and Weekend Minutes

I'm just wondering if I was incorrectly charged for a call a while back that went to Lethbridge, I live I Calgary and this is the plan I have had for almost 2 years now 

 

  • Overage Rate : Data not included
  • Unlimited CanadaWide Evening and Weekend Minutes (Evenings from 5pm)
  • Minute Tracker
  • Unlimited Circle Calling
  • Call Waiting
  • Conference Calling
3 REPLIES 3
FidoMaria
Former Moderator

Hi @Latino & welcome to the Community!

 

Just to make sure that I understood correctly, you were charged for calls while in Lethbridge? If you have unlimited Canada-wide calling, no long-distance charges will apply no matter where you are in Canada. It is however possible for you to be billed if you go over the included minutes in your plan.

 

Hope this helps. Smiley



Latino
I'm a Participant Level 2

Thank you and no, I was in Calgary and I accidentally dialed an outgoing number which was in Regina, Saskatoon not Lethbridge my mistake and I was charged a long distance fee, this was on October 2016 @ 10:15am , then again on May 01, 2017 @ 6:47pm for a call to Olds,Alberta, then again on May 11,2017 @ 2:24pm to Hamilton, Ontario, as for using up all the minutes, I didn't, says I have 200 Weekday minutes (7am to 5pm) and Unlimited Evening and Weekened Minutes (Evenings from 5pm) and I barely call numbers.

FidoMaria
Former Moderator

@Latino Alright!

 

I'll send you a PM to take a closer look at your account. Smiley Chat soon!