Unexpected tragedy

Unexpected tragedy

Unexpected tragedy

SOLVED
Lissa
I'm a Participant Level 1

Unexpected tragedy

I made arrangements for my bill to be paid this past Friday ,October 13th ,Thursday night my husband incurred a stroke there’s no way until I can make the payment until tomorrow Monday October 16th ,as you can imagine if I don’t have a phone during this time it would be unimaginably difficult. I too have serious health issues and I need to know if by chance there could be no interruption to the 2 devices on my bill if paid by tomorrow 5pm EST ?? 

   Sincerely, Lissa 

 

Accepted Solution

Re: Unexpected tragedy

Solved by Former Moderator FidoMaria

Hi @Lissa & welcome to the Community!

 

I'm sorry to read of your situation. Sad I hope all goes well!

 

For your specific request, I invite you to contact our Credit Operations team. They'll be the ones who can protect your account from being suspended. You can reach them at 1-888-288-2106.

 

Let me know if you have any questions. Smiley

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1 REPLY 1
FidoMaria
Former Moderator

Hi @Lissa & welcome to the Community!

 

I'm sorry to read of your situation. Sad I hope all goes well!

 

For your specific request, I invite you to contact our Credit Operations team. They'll be the ones who can protect your account from being suspended. You can reach them at 1-888-288-2106.

 

Let me know if you have any questions. Smiley