Unable to use mobile internet

Unable to use mobile internet

Unable to use mobile internet

hotrams
I'm a Participant Level 1

Unable to use mobile internet

Mobile data and internet extremely slow unable to use need waiver on my Bill as I am finding extremely difficult to use mobile phone internet. My Fido mobile number is XXX-XXX-XXXX

 

**edited title and removed personal information**

2 REPLIES 2
FidoNick
Moderator

Hey @hotrams! Smiley

 

Was this resolved? If not, can you please take a look at @FidoRachel's post and let us know so we can help out?

 

 



FidoRachel
Former Moderator

Hey @hotrams, welcome to the community! 👋

 

- What phone are you using? 

- Is it an unlocked device?

- Are you able to use other services?

- Have you tested 3G and LTE? 

 

Feel free to give us more details, the more we know, the better we can help!