Unable to refill my prepaid SIM

Unable to refill my prepaid SIM

Unable to refill my prepaid SIM

samerqutob
I'm a Participant Level 1

Unable to refill my prepaid SIM

I am trying to fill my FIDO prepaid SIM since 3 days but I keep on getting 'Oops, Something wrong happened!'. 

I tried using Interac and Visa Card using Chrome/Firefox/IE browsers but with no luck!

Please advise!

 

 

1 REPLY 1
FidoMegan
Former Moderator

Hi @samerqutob

 

Welcome to the Community! Can you try clearing your browser's cache? You can also refill by phone by dialing *611 from your Prepaid phone and selecting the top-up amount you'd like. 

 

Hope that helps!